EasyCare - Our premier service plans. These plans enable you to start with basic monitoring or jump right into a Complete Virtual IT Department at an un-heard of low-price. Our EasyCare plans are the fruit of years of research, testing and planning. Currently our EasyCare plans consist of two services: EasyCare Light and EasyCare Pro.

EasyCare Light is our basic monitoring and maintenance package. For a very low price each month we will take care of ALL the critical maintenance and upkeep. It includes 24x7 monitoring, system health, Antivirus/Antispyware and more. All included in the low monthly price.

EasyCare Pro is our Ultimate Package. It Includes all the features of EasyCare Light, plus Unlimited Remote Support. You heard right, unlimited remote support. All this and more for an unbelievably low fixed monthly price. No more unpredictable IT costs. No more having to decide if you should call Tech Support or not for that problem you have been putting off for fear of cost. Its all included.

Our EasyCare Services At A Glance
(Please Select an EasyCare Plan)

EasyCare Light is our basic monitoring and maintenance package. For a very low price each month we will take care of ALL the critical maintenance and upkeep. Here is what it includes:

• 24x7 monitoring and alerting of each computer and server's health
• Discover and fix problems before they grow into big problems and cost you more money and downtime.
• Backup monitoring and alerting
• Always know your backups are being watched and monitored. If a backup should fail we will alert you quickly.
• FREE Enterprise grade Antivirus package
• Includes initial installation, upgrades, ruitine virus detection scans and more
• Perpetual License. Never spend another dime on an Antivirus Software
• Saves the average company thousands of dollars a year in licensing, maintenance and installation costs.
• FREE Enterprise grade Antispyware package
• Includes initial installation, upgrades, ruitine spyware scans and more
• Perpetual License. Never spend another dime on an Antispyware Software
• Saves the average company thousands of dollars a year in licensing, maintenance and installation costs.
• Improves the speed of the computers! Spyware is the number one cause of slowness and general internet problems.
• Complete patch management
• Number one way computers get infected with viruses are through exploits in software in the computer. Ensuring your systems are current with all the latest patches for Windows is the easiest way to stay one step ahead of the game.
• You would be surprised by the number of people we have found over the years who disable the auto-updates for various reasons as simple as they didnt know what it was.
• Our proprietary system detects all available patchs and deploys them automatically at regular intervals after they have passed a rigid screening for quality and compatibility by a 3rd party testing lab who screens and tests the patches against all common software to detect incompatibilities. Patches that are not safe or that will cause problems with your systems are not deployed.
• Routine "Tune-Ups" done automatically
• Hard Disk Defrag's, Temp File Cleanup and more done automatically.
• Asset control and reporting
• Need to know what hardware or software is on each machine? Our reports can be generated on-request to provide you a complete and very detailed list of all the hardware and software on each PC/Server.
• Stop theft and sabotage. We can provide reports that track changes in hardware. Know if someone takes some memory out of a computer or otherwise tampers with a system.
• User "Joe" reporting his computer is slow? We can instantly analyze his computers performance aggregated over a rolling 3 day period. Pinpointing the exact cause of the problem and providing suggestions on what needs to be done to improve the issue. Can also be used to "smoke out" complainers who always use their computer as an excuse for not getting their work done.
• Monthly reports on the health of all systems
• Detailed reports with complete breakdowns on System Health indicators like viruses removed, spyware cleaned, disk space cleaned, who's computers are over-worked and more!

All these services and more are part of our EasyCare Light service plan. Call us to get a custom quote.

EasyCare Pro is our Ultimate Package. It Includes all the features of EasyCare Light, plus Unlimited Remote Support. You heard right, unlimited remote support. All this and more for an unbelievable, fixed, monthly price. Here is some examples of its benifits and whats included:

• All the features and benifits of EasyCare Light
• New User setup
• Setup new users network login
• Email Setup (In-House Exchange or POP3 Email hosted with us)
• Connect printer shares
• Network drive's and more.
• General troubleshooting and repair
• Can't open Outlook?
• Getting "Access Is Denied" trying to open that one spreadsheet?
• All that and more Covered!
• Software installation/deployment
• Did we just sell you the latest Quickbooks? We will install it free.
• Your Software Assurance from Microsoft just provided you the latest Office. Covered!
• Most applications you would encounter are covered. Some limitations apply, ask for details.
• Exchange went down?
• We will login and if its something we can fix remotely, its covered.
• Bought a new Treo or other Windows Mobile based smartphone?
• We will get it connected and syncing your email, calendar, contacts etc. as desired.
• Need to increase the mailbox size limit for user Joe?
• Covered
• Want a seperate area setup and locked down so only Accounting can access those files?
• Consider it done.
• All this and more! If we can fix it remotely, its covered.

All these services and more are part of our EasyCare Pro service plan. Call us to get a custom quote.